Sunday, November 8, 2020

CHALLENGES AND CHANGES IN SERVICE DELIVERY AMONG RADIOGRAPHERS DURING THE COVID-19 CRISIS


Imaging is essential in assessing the severity and progression of COVID-19. When imaging is concern, the radiographers play a vital role in performing and producing optimum image quality to support clinical decision making in the diagnosis, management and treatment of COVID-19 patients.

 


As radiographers are one of the first line of health professionals that require frequent contact with confirmed positive patients or suspected infected patients presenting with respiratory symptoms during the process of examination (typically chest X-ray or CT chest), they are more exposed to infected persons. 


This has naturally heightened the radiographers’ anxiety level. More so with information and control strategies regularly evolving as new information on the virus becomes known.

 


The radiographers from one of the largest teaching hospitals in the country are not left behind from the challenges of the global pandemic of COVID-19. In the Department of Biomedical Imaging, University of Malaya Medical Centre (UMMC), Kuala Lumpur (KL), a COVID-19 Task Force team was formed in the wake of the global pandemic to look into new challenges and changes in the service delivery. 

 


In terms of preparing our staff to face the new situation, changes were administered in regards to work processes, management of human resources (divided into teams in anticipation of accidental exposures to COVID-19 patients and the need to undergo quarantine processes, if necessary) and handling of imaging equipment (e.g. prior preparation and post examination decontamination process).

 



Besides that, several stimulation sessions on donning and doffing Personal Protective Equipment (PPE) and handling of COVID-19 patients were conducted, reminders on hand hygiene compliances disseminated and preparedness on crisis management was organised, should the need arise.

 


During the first wave of the pandemic, in the true spirit of #KitaJagaKita saw many radiographers being innovative in preparing the PPEs (e.g. head covers, gowns, shoe covers & etc.) from non-woven fabric and diligently taking turns applying their sewing skills. 




In addition to this, self-made face shields from easily reproducible items such as strings, sponges and clear plastic sheathes were prepared creatively to ensure sufficient stock was available to carry out their duties safely and confidently during these precarious times.


 

During the early phase of the pandemic, there were marked increase in the request of mobile radiography examinations at designated COVID-19 wards and emergency areas as to avoid possible transmission during patient transfer to imaging department. 



As part of the new workflow, the Radiographers would decontaminate the mobile equipment and shower after handling the COVID-19 patients.

 


The COVID-19 pandemic is evolving continuously. What is certain is that imaging will continue to play a pivotal role in supporting clinical decision-making. Therefore, having a positive mind set is important. 



Radiographers, as frontline staff, should be familiar with the key challenges related to imaging patients with COVID-19. 



This is essential so that they can fulfil their role in ensuring patient safety, patient care and optimise image quality as a tool for more accurate diagnosis.



Most importantly, radiographers should be aware of ways to keep themselves safe and well during this unprecedented situation by adhering to the new normal (e.g. social distancing, hand hygiene compliance & etc.), using the right PPE and ensuring all their workspaces are adequately decontaminated to minimise the risk of further infection.



In summary, three key learnings during this COVID-19 pandemic are, it’s important to work as a team, essential to have a positive mindset and “Together with great TEAMWORK and POSITIVE MINDSETANYTHING IS POSSIBLE!

 


With that, we would like to take this opportunity to express our gratitude to all those who have donated essential items during this challenging time to show their support. 

Thank you very much! Your generosity and kindness are much appreciated!


 

The fight for COVID-19 is not over yet! We can win this together! Here from the Department of Biomedical Imaging, UMMC, KL our journey continues…!

 



Signing off:

Ms Ravi Chanthriga Eturajulu

Radiographer Officer

Department of Biomedical Imaging,

University of Malaya Medical Centre, KL

 

Acknowledgements to:

Ms Kathy Wui Ai Leng, Miss Siti Nur Aisyah Zolkaplie, Mr Mohd Zukhairi Che Romly, Ms Lilian Yap Poh Poh, Mr Mohd Kamil Mohamad Fabell, COVID-19 Task Force Team and all staff of the Department of Biomedical Imaging, UMMC.

 

#UMMC #PPUM #KitaTeguhKitaMenang #KitaJagaKita #MalaysiaPrihatin #StayAtHome #StaySafe 

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MANAGING NEW CHALLENGES IN SERVICE DELIVERY WITH COVID-19: RADIOGRAPHERS’ EXPERIENCE

COVID-19

COVID-19 pandemic is something that many did not “see it coming”. Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus.

 


The COVID-19 virus spreads primarily through droplets of saliva or discharge from the nose when an infected person coughs or sneezes. Therefore, it is important to practice respiratory etiquette (e.g. coughing into a flexed elbow). Most people infected with the COVID-19 virus will experience mild to moderate respiratory illness and recover without requiring special treatment. 

 


Older people, and those with underlying medical problems like cardiovascular disease, diabetes, chronic respiratory disease, and cancer are more likely to develop serious illness. The best way to prevent and reduce transmission is to be well informed about the COVID-19 virus, the causes of the disease and the mode of spread.


 

IN PREPARATION OF COVID-19 PANDEMIC

 

In the Department of Biomedical Imaging, University of Malaya Medical Centre, Kuala Lumpur, a Task Force COVID-19 team was formed to plan, prepare and manage the new challenges and to ensure smooth delivery of imaging services. 




The staff were divided into two teams in anticipation of accidental exposures to COVID-19 patients. This was necessary to ensure the service delivery was not interrupted, should the need arise for staff to undergo quarantine process.

 


As one of the front liner team, the Radiographers are required to screen and scan body temperature of each patients prior to imaging examinations such as X-Ray, CT Scan, MRI and other examinations. 


Radiographers carrying out mobile radiography play an important role in performing bedside imaging (e.g. chest X-Ray) at the designated wards and emergency areas. The request for mobile radiography increased during the pandemic as to avoid risk exposure to staff during patient transfer to the imaging department. 

Prior to the mobile examination, the equipment (tube head and arm only) is covered with plastic, especially when handling patient on high flow mask / intubated / nebulizer. The image receptor (e.g. Imaging Plate (IP) / digital detector) will be wrapped with zip lock plastic and into another plastic bag to ensure double protection. The equipment is then cleaned using disinfectant.
 

 

Should the COVID-19 patient have other diseases, such as Diabetes Mellitus and cardiovascular disease, they are most likely to develop other complications that may require CT Scan or MRI imaging for diagnosis and treatment purposes. 


Therefore, several stimulation sessions on donning and doffing Personal Protective Equipment (PPE) and handling of COVID-19 patients were conducted in clinical areas so that staff are aware and well informed in managing the new challenges.

 

PERSONAL PROTECTIVE EQUIPMENT (PPE)

 

Generally, when handling routine patients, donning personal protective equipment (PPE) such as surgical face mask, disposable glove (when handling bodily fluid) and practising hand hygiene based on the opportunities and indications should be suffice.


 

When performing imaging examination for patient under surveillance (PUS), PPE such as, surgical face mask / N95 [for aerosols generating procedure (AGP)], face shield / eye protection, isolation gown (fluid-repellent long-sleeved gown) and non-sterile gloves are donned.

 

When handling patient under investigation (PUI) or COVID-19 patient, full PPE (listed as for PUS patients with additional PPE such as head cover, shoe cover and scrub suit for AGP patients) are donned. 


Surgical face mask is replaced with N95 mask if patient is unable to wear mask, coughing, requires oxygen support or ventilated. Therefore, it is paramount to be aware and be informed of the patient’s condition so that radiographers can protect themselves when performing their duties.

 



STANDARD OPERATING PROCEDURE (SOP)

It is essential for radiographers to adhere to the new Standard Operating Procedure (SOP) to avoid accidental exposures. After handling COVID-19 patients, the radiographer will perform disinfectant cleaning (on the equipment used) and shower. The room will be decontaminated (by external providers) before proceeding with the next patient for examination. 


With the additional requirements, ensuring adequate staffing is important to ensure smooth flow of the imaging services rendered and this was ensured by the Task Force COVID-19 team.


 

THE IMPORTANCE OF HANDWASHING AND COMPLIANCE TO HAND HYGIENE

 

We would like to emphasize the important of handwashing and / or hand rub technique. Protect yourself and others from infection by practising proper hand washing with soap and water / using alcohol-based hand rub frequently and avoid touching your face. 

 



THE NEW NORMAL

New protocol, New strategy, Handling Patients, New Guidelines and Teamwork (e.g. Radiologist, Radiographer, Nurses, Attendants and other staff). Together we perform our roles and responsibilities efficiently to face this new challenge, COVID-19.

 


We are happy to see all staff of UMMC and community in their relentless fight against COVID-19! 

Together,
We can Win the Fight Against COVID-19!

#KitaTeguhKitaMenang #KitaJagaKita #MalaysiaPrihatin #StayAtHome #StayHealth #StaySafe #StayCare

 

The New Normal!

3Cs: Avoid Crowds | Contact | Confined Spaces

3Ws: Wear Masks | Wash Hands and Sanitize | Warn Others to Practise SOP

 

ACKNOWLEDGEMENT

We would like to thank and appreciate donations of essential items from all generous contributors to the department and University of Malaya Medical Centre (UMMC) in support of the challenging situation. #KitaJagaKita

 

 

Happy World Radiography Day 2020 to all Medical Radiographers! #WRD2020 


ARTICLE BY UMMC RADIOGRAPHERS

 

Kathy Wui Ai Leng, MRI COVID-19 Team

Siti Nur Aisyah Binti Zolkaplie, COVID-19 Task Force Team

Mohd Zukhairi Bin Che Romly, COVID-19 Task Force Team

Ravi Chanthriga Eturajulu (Officer), COVID-19 Task Force Team

 

 

REFERENCES:

 

World Health Organization, https://www.who.int/health-topics/coronavirus#tab=tab_1

University Malaya Medical Centre SOP, https://www.ummc.edu.my/

University Malaya Medical Centre Task Force Team 


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Friday, November 6, 2020

Trinity Kids Malaysia Parenting Talk Series | Centred on Child Development and Wellbeing

 

COVID-19 pandemic has make us parents upside down. Glad that first episode of #PlanTheNextGen series comes amid a resurgence in COVID-19 cases. Parents are welcome to watch the FB Live session at https://www.facebook.com/TrinityKidsMalaysia/videos/674094480158192/ for more tips and information sharing.


Parents are worried about the family and kids health during this pandemic. How to make sure our kids are in healthy condition? How to avoid family and kids from COVID-19 infectious? There are many questions pop up in parents mindset. Looking for solutions to overcome it.  

 

Trinity Kids Malaysia hosted the first episode of a talk series centred on child development and wellbeing, titled ‘Navigating COVID-19 Second Wave: What Are We Really Doing to Protect Our Children?’. Moderated by television personality Daphne Iking, the speaker line-up for the first episode of this series consisted of Daisy Ng, Founder of Trinity Kids Malaysia; Dr Ng Yi-Ki, paediatrician at Baby & Beyond Clinic; and Wong Chui Ling, entrepreneur and television/radio host.

 

“We are living in unprecedented times, and as we go through our days just trying to make sense of everything that is happening around us, it is important for us to be mindful of our children’s safety and wellbeing as we embrace the new normal,” said Daisy Ng, Founder of Trinity Kids Malaysia.


“What I realised was that parents had so many varied questions about keeping their children safe, well, and happy during these trying times; but they don’t necessarily have the answers. That is why we started this conversation series - to bring parents together to share knowledge and experiences in areas like managing routines and adapting to our children’s needs,” added Daisy.

The speakers discussed ways in keeping children safe during these trying times, including daily hygiene practices for children of various age groups.

 

“The risk of transmission among children is at least 50 percent lower than adults. Let us not be too obsessive to the point where we scold our kids if they touch their eyes or if they do not wear their masks. What we can do as parents is to teach them to be mindful and wash their hands constantly,” said Dr Ng.

 

Dr Ng also emphasised the importance of children carrying out physical activities outdoors as one of the ways to boost their immunity.

 

Chui Ling shared her experience managing herself at public engagements for the safety of her children, as well as managing her children who constantly want to revert to their normal routines.

 

“I organised a birthday party for my child a few months back. It was a smaller scale celebration, and I was very particular about who I invited to the party. But if anyone asks whether they can organise a party during this time, I would advise against it,” said Chui Ling.


One of the questions that was posed to the panellists was whether it is a safe time for children to go to school, especially at a time when COVID-19 cases are seeing a spike.


 

“It boils down to trust towards the schools that your children attend. Are they doing the right thing and taking the right measures? The government has given clear guidelines for schools to create a safe environment for children,” said Daisy.

 

“What is important is to keep in mind that children should have an avenue to channel their energy in a healthy manner. That channel can be in your home or at school, as long as it is safe,” added Daisy.

 

Daisy spoke about how parents who enrol their children at Trinity Kids have been very helpful in the process of placing safety measures in place – designing spray booth and installing temperature scan machines that utilises Artificial Intelligence (AI) to automate facial recognition, among others.

 

“We strive to manage the environment that we expose our children to at Trinity Kids through community efforts with the parents. It is only through collaboration that we can make this world a safer place for our children,” said Daisy.

 


As part of the launch of the #PlanTheNextGen talk series, Trinity Kids is giving away a free e-book that is available for download at https://www.trinitykidsmalaysia.com/ebook. The e-book includes topics surrounding child development, constructing a safe school environment, and highlights an 8-step approach in combating COVID-19.

 


Mouse mommy has attended the Trinity Kids Malaysia #PlanTheNextGen talk series and get many useful and practical tips from the panelists. Hope that able to join more informative and mother’s sharing experience from Trinity Kids Malaysia!


 

Let’s go through this pandemic and life challenge together with positive mindset, healthy lifestyle and parenting supports each and others! Together we can overcome this uncertain period and challenge!

 

Get to know more about Trinity Kids Malaysia,

Website : https://www.trinitykidsmalaysia.com/

Facebook : https://www.facebook.com/TrinityKidsMalaysia

Instagram : https://www.instagram.com/trinitykidsmalaysia/


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Thursday, November 5, 2020

Have A “KitKat breaks” to over 12,000 Healthcare Frontliners As Thank You And Appreciation



Thank You KITKAT for the recognition and expressing gratitude for the dedicated efforts of frontliners, KITKAT recently donated products to over 12,000 healthcare workers in six hospitals in the Klang Valley.

The KITKAT Break Bus delivered the products to healthcare workers at Hospital Tengku Ampuan Rahimah Klang, Hospital KPJ Selangor, Hospital Kuala Lumpur, Hospital Serdang, University Malaya Medical Centre (PPUM) and Hospital Sungai Buloh. This included a range of KITKAT product variants, including KITKAT Milk Chocolate and KITKAT Senses.         

 

Mr. Juan Aranols, Chief Executive Officer, Nestlé (Malaysia) Berhad, said, “At Nestle Malaysia, we have been supporting the effort of front liners throughout the pandemic. We want again to acknowledge and show appreciation on the tireless efforts from healthcare front liners, who continue to play a critical role in the fight against the current Covid-19 wave. Their dedication is humbling and this is a small way to showcase our support and encouraging frontliners to keep up their spirits.”

 


Mr. Frédéric Porchet, Business Executive Officer for Confectionery Business Unit, Nestlé Malaysia commented, “While we know this is a critical time, we also understand the value of taking a break, especially when you are working long hours under a great deal of pressure. We hope that this small gesture from KITKAT will bring some joy to our frontliners and help them take a short break for themselves, as they continue to do their utmost to contain the spread of this pandemic.”



Mouse mommy also received it and take a break with KITKAT. Thank you and appreciate for the KITKAT CSR programme and reach out to us healthcare providers.


Interested to get more information on KITKAT

Brand Page : http://www.nestle.com.my/brands/confectionery_and_chocolate/KITKAT

Facebook: http://www.Facebook.com/KITKATMalaysia

Official Website : http://www.KITKAT.com.my

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Wednesday, November 4, 2020

Chocolate-Themed Gong Cha’s 11.11 Big Drinks | Let's "Choc" Out!



Malaysians’ favourite bubble tea chain Gong Cha is taking it up a notch with another of its exclusive creations, in partnership with Shopee. This month, be prepared to be knocked off your feet when you try the chocolate-themed Gong Cha 11.11 Big Drink series. This range is in celebration of Shopee’s 11.11 Big Sale that is taking place from now to 11 November.


Check out the Earl Grey Chocolate Smoothie, Chocolate Latte with Coffee and Chocolate Marble which are only available for purchase via the Shopee App from now till 22 November, even after the 11.11 Big Sale has ended! After all, who can say no to chocolate when it is practically everyone’s favourite?

 

Earl Grey Chocolate Smoothie

 


The Earl Grey Chocolate Smoothie is made from freshly brewed Earl Grey tea, blended together with bittersweet chocolate for a uniquely fragrant drink. Topped with Gong Cha's famous milk foam, chocolate lovers will surely enjoy this one - a refreshing cold and creamy pick-me-up.

 

Chocolate Latte with Coffee Jelly

 

Chocolate and coffee lovers rejoice! Here’s a chance to have the best of both worlds in a cup. Witness the union of bittersweet chocolate and coffee-flavoured jelly in a sea of milk. Chew on the addictive jelly while sipping on the rich and creamy chocolate milk to get that extraordinary Mocha oomph!

 

Chocolate Marble 


For those who like to keep it simple, enjoy the distinctive flavour of bittersweet chocolate in creamy milk foam. This makes for a nice and refreshing way to clean the palate after a good meal, especially for those who do not want a heavy dessert.

 

So how do Malaysians get their hands on these drinks?

The Gong Cha e-drink series can only be purchased via the Shopee App, and redeemed at all Gong Cha outlets nationwide. Get the Shopee x Gong Cha 11.11 Big Drink series exclusively on Shopee through the Food & Services Vouchers in-app portal from now to 22 November.


Fans can enjoy the Earl Grey Chocolate Smoothie at an introductory price of RM12 while the Chocolate Latte with Coffee Jelly and Chocolate Marble can be enjoyed at RM10. Save more when you purchase the drinks at 50% off this November on these special dates: 7, 8, 11, 15 and 22. Enjoy 30% coins cashback with no min spend and earn up to 500 Shopee Coins when you complete your purchase with Shopeepay.


Additionally, users who use ShopeePay to pay for their Gong Cha orders at physical outlets stand a chance to receive RM4 cashback when they spend a minimum of RM10. This offer is valid till 31 December 2020.

What are you waiting for? ‘Choc’ it out at  https://shopee.com.my/gongcha-shopee-series


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