AirAsia would also
like to remind guests to conduct self-check-in via web, mobile or kiosk
services for a smoother journey. Web, mobile and kiosk check-in services are
available 14 days and up to 1 hour prior to departure for all AirAsia flights
and up to 4 hours prior to departure for all AirAsia X flights. The
self-service options including Self Check-In and Self Bag Tag are fully
operational at klia2, Langkawi International Airport, Penang International
Airport, Senai International Airport, Kuching International Airport, Kota
Kinabalu International Airport, Sultan Abdul Halim Airport, Bintulu Airport,
Sultan Ismail Petra Airport, Sultan Mahmud Airport, Labuan Airport, Miri
Airport, Sandakan Airport, Sibu Airport and Tawau Airport.
For guests with
baggage to check-in, Baggage Drop counters close 60 minutes before flight
departure for all AirAsia and AirAsia X flights. As congestion is expected at
the security scanning, baggage clearance and immigration checkpoints during
this holiday season, it is best to complete baggage drop and proceed to the
boarding gate as early as possible. For those who are traveling to and from
Singapore, AirAsia is now operating at the new state-ofthe-art and fully
automated Terminal 4 in Singapore Changi Airport, which can be reached by taxi,
private hire cars, bus and personal transportation.
Guests departing from
Terminal 4 are also advised to arrive 3 hours before departure to ensure
sufficient time to move through the new terminal. Guests with group booking,
reduced mobility or with special needs are only allowed to check-in at the
counter and should allocate more time to clear all travelling formalities.
Rest
assured, AirAsia’s ground staff will be available at the airport to assist all
guests with their travelling needs to ensure a pleasant traveling experience
during this holiday period. Each guest (except infants) is only allowed ONE
piece of cabin baggage (not larger than 56 x 36 x 23cm in dimension) AND one
laptop bag or handbag or small bag on-board and the total permitted weight for
2 pieces of unchecked baggage must not weight more than 7kg in total.
All guests are
encouraged to pre-book sufficient baggage weight for more savings. Log on to
‘Manage My Booking’ to add more baggage weight allocation at airasia.com up to
4 hours before the scheduled time of departure or via the AirAsia mobile app on
iPhone and Android devices. It is also recommended for guests to pre-book
online their Santan Combo Meals at only RM10 for AirAsia (AK) flights and RM15
for AirAsia X (D7) flights, as increased demand during this period may result
in insufficient meals available for onboard purchases.
Parents travelling
with their little ones can pre-book a special kids meal, the Lil' Star Combo,
which consists of a mini pizza, drink and a snack box. AIRASIA TRAVEL ADVISORY
Combo Meals are available for pre-book up to 24 hours before scheduled
departure via 'Manage My Booking'. Also, enhance your travel experience with
FREE inflight entertainment including popular movies and short films,
chart-topping hits and travel guides when you connect to ROKKI Wi-Fi on your
mobile device.
For those who can't
live without the Internet, they can stay connected to their favourite chat and
Internet apps with a ROKKI plan from as low as RM9. Not only that, AirAsia also
provides an online shopping experience whereby guests can also enjoy exclusive
in-flight deals from ROKKI Shop.
Furthermore, year-end
duty free and merchandise shopping is also made a whole lot easier with Prebook
+ Collect service by Big Duty Free. Guests can enjoy greater savings and
convenience when they pre-book on bigdutyfree.com up to 48 hours for AirAsia
(AK) flights and 72 hours for AirAsia X (D7) flights, and have the items
delivered straight to their seat for free, either on their departure or arrival
flight. AirAsia wishes all of our guests happy holidays.
Keep updated with AirAsia’s latest promotions and
activities,
Twitter : twitter.com/AirAsia
Facebook : www.facebook.com/AirAsia
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